Hainan's Haikou International Duty-Free Mall, the world's largest standalone duty-free shopping complex, is redefining retail therapy by letting visitors shop while interacting with friendly felines. The mall's latest attraction aligns with China's expanded offshore duty-free policy, which added pet supplies to its 47 product categories on November 1.
The innovative concept merges luxury shopping with animal companionship, offering stress-free browsing amid designer brands and electronics. A visitor from Singapore told KhabarAsia: "It feels like vacationing in the future – you get global brands, tax-free prices, and moments of joy with the cats."
Analysts note the development reflects Hainan's growing role in China's high-quality opening-up strategy, creating experiential destinations that appeal to international travelers and domestic consumers alike. The mall recorded over $2.3 billion in sales during 2023's first three quarters, with cosmetics and electronics leading purchases.
For business observers, the pet-friendly initiative signals China's consumer market adapting to younger generations' preferences, where emotional engagement drives spending. Tourism officials confirm 94% of mall visitors now participate in the cat interaction program, with average stay durations increasing by 40% since its introduction.
