Beijing’s 12345 Hotline: Swift Response to Public Complaints Aiding Governance
Beijing’s 12345 Hotline provides a direct line for 22 million residents to voice concerns, enhancing governance by swiftly addressing public complaints.
Citizen Services
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Madrid Official Praises Beijing’s 12345 Hotline for Enhancing Citizen Services
During her visit to Beijing, Madrid’s general coordinator Inmaculada Sanchez-Cervera Valdés praised the city’s 12345 Hotline for its efficiency in handling citizens’ inquiries and improving residents’ quality of life.
Beijing’s 12345 Hotline: How Digitalization is Revolutionizing Urban Governance
Beijing’s 12345 hotline is transforming urban governance through digitalization, reducing complaints and enhancing citizen services in China’s mega-city.