In the bustling streets of Beijing, a quiet revolution is brewing for the city’s army of couriers. As China’s express delivery industry surged to a record 170 billion parcels handled in 2024, workers behind this logistical miracle are finally getting recognition—and rest. The Jianguomen subdistrict recently unveiled its 'warm-hearted lounge,' a haven where delivery personnel can recharge physically and mentally during grueling shifts.
The lounge initiative aligns with China’s national push to improve conditions for workers in new employment sectors, including food delivery riders and ride-hailing drivers. CGTN’s Xu Jinhui reported from the site, noting amenities like charging stations, hot water dispensers, and comfortable seating that have become vital for couriers working up to 12-hour days. 'This isn’t just about rest—it’s about dignity,' one courier told Xu while taking a rare midday break.
With e-commerce driving nearly 18% of China’s GDP, safeguarding gig economy workers has transitioned from corporate responsibility to state priority. Analysts highlight how such measures could stabilize a sector critical to Asia’s largest economy while attracting talent to meet soaring delivery demands. As Beijing leads with pilot programs like these, eyes across Asia are watching how urban centers might balance technological progress with human-centric policies.
