Beijing, China — On Tuesday, China Media Group’s (CMG) much-anticipated documentary film “Hotline Beijing” premiered in the Chinese capital. The screening comes just one day before the commencement of the 2024 Beijing Forum on Swift Response to Public Complaints.
Hotline Beijing delves into the personal stories of residents who have utilized the 12345 public service hotline, shedding light on how Beijing’s authorities respond to public concerns and enhance city governance. The film offers an intimate look at the challenges faced by citizens and the solutions provided by the municipal services.
The premiere event drew over 400 attendees, including influential leaders from internationally renowned cities, esteemed filmmakers, and experts from both China and abroad. Their presence underscores the global interest in innovative approaches to public service and citizen engagement.
In his keynote speech, CMG President Shen Haixiong praised the significant role of the 12345 Hotline in bridging the gap between the government and the public. He highlighted the hotline as a model for effective communication and swift resolution of public issues, contributing to the betterment of urban life in Beijing.
The 2024 Beijing Forum on Swift Response to Public Complaints aims to foster dialogue on improving public service mechanisms and sharing best practices among global cities. The premiere of “Hotline Beijing” sets a collaborative tone for the forum, emphasizing the importance of listening to citizens and enhancing responsiveness in government services.
Reference(s):
cgtn.com
